FAQ

Request "Guest" access on boat
To extend or enable the boat access, please contact the boat owner (device owner). You can do that by following the bellow procedure: 1. Select t...
Mon, 8 May, 2023 at 11:11 AM
Connecting Sentinel WiFi to WAN port
Instructions on how to connect Sentinel WiFi router, when the router is not able to connect on mobile network. How to connect router to WAN ...
Wed, 29 May, 2019 at 1:54 PM
Checking and reporting LED lamps pattern on tracking devices
NOTE When the device is unreachable for remote analysis, then observing and reporting LED patterns can help us with resolving the issue. Follow this guide a...
Wed, 29 May, 2019 at 3:06 PM
Checking and reporting LED lamps pattern on WiFi devices
NOTE When the device is unreachable for remote analysis, then observing and reporting LED patterns can help us with resolving the issue. Follow this guide a...
Fri, 31 May, 2019 at 1:45 PM
Report issue
When experiencing any kind of issues on the device, the report issue feature in our mobile is appropriate option to give feedback. Using report issue tr...
Mon, 7 Nov, 2022 at 10:08 AM
Device has poor tracking precision
The GPS inside the device needs a good reception of signal from satellites in order to provide an accurate positioning of the boat. Any metal objects locate...
Sat, 1 Jun, 2019 at 10:06 AM
Promjenu ili provijera APN-a
Na ruteru je moguče promijeniti postavke za APN na slijedeći način: 1) Spojite se na ruter putem wifi-ja 2) U pregledniku otvorite http://sentine...
Thu, 6 Jun, 2019 at 2:07 PM
Transfer ownership from mobile app
The ownership transfer tool enables you to seamlessly transfer your boat to another person. This feature comes in handy not only when you are selling or ...
Mon, 22 Jan, 2024 at 1:15 PM
Delete device
In order to delete device please follow bellow procedure: 1) Select Boat 2) Under the boat name, press "Details" 3) In the newly ope...
Mon, 7 Nov, 2022 at 10:23 AM
HUB pairing
Pair a HUB in seven simple steps: - Make sure to enable Bluetooth on your phone. 1. Choose your boat and select "Details". 2. Select...
Tue, 24 Oct, 2023 at 2:12 PM